[cisco-voip] Call Recording for CUCM

[Matthew Loraditch]

We use callrex by Telrex and enjoy it for the most part. It can also do screen recording.
They support span based and forked audio recording. Forked can be trickier to setup.


Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Wednesday, March 13, 2013 11:29 AM
To: Roger Wiklund
Cc: Cisco VOIP
Subject: Re: [cisco-voip] Call Recording for CUCM


We've implemented Eventide in our Campus Police office. Honestly though, it was commissioned by a reseller and only the department uses it. We haven't heard anything bad about it. They had the system in place before and we simply purchased their VOIP gateway and spanned our ports to it.

I believe they also have a configuration/solution available so you can install the gateway in a central location and send forked audio streams to it.

I asked them about multi-level administration and they said they would have no problem with that.



---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

________________________________
From: "Roger Wiklund" <roger.wiklund at gmail.com<mailto:roger.wiklund at gmail.com>>
To: "Cisco VOIP" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Sent: Wednesday, March 13, 2013 11:25:01 AM
Subject: Re: [cisco-voip] Call Recording for CUCM

On Mon, Feb 18, 2013 at 4:08 AM, Isamar Maia <isamar at gmail.com<mailto:isamar at gmail.com>> wrote:
> Hi Folks,
>
> Which are the market options for call recording with CUCM beside of Zoom ?
>
> Thanks,
>
We use Verba, which I think is pretty good, nice clean GUI.

http://www.verba.com/
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