[cisco-voip] CUPAC Company name

[Ahmed Maher]

Thanks Jamie,

That is also what I was thinking about but stuck in capability issue as
premium supports upto 100 Queue (100 Company) and I have more than that.

 

Can the console customized to have CTI RP Description appears? Or there are
any other ideas?

 

From: Jamie Gale -X (jamgale - Arc Solutions at Cisco)
[mailto:jamgale at cisco.com] 
Sent: Wednesday, March 20, 2013 7:17 PM
To: Ahmed Maher
Cc: <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUPAC Company name

 

Ahmed, 

 

The name of the queue is what is displayed to the operator, so if you name
the queue as the company name the operator will know which company has been
dialed.


Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
jamgale at cisco.com <mailto:jamgale at cisco.com> 
D +1 919 392 4671
M +1 919 699 4910

Find our new Cisco Unified Attendant Console End User training videos at
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http://forum.arcsolutions.com/forumdisplay.php?f=4

 

On Mar 20, 2013, at 12:58 PM, Ahmed Maher <ahmed.maher at connectps.com
<mailto:ahmed.maher at connectps.com> >

 wrote:

 

Dears,

I have many companies served by 1 CUPAC, and each company has a DID Number
and I want to have the "Company Name" appears to operator Console?

 

Any ideas

 

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