[cisco-voip] B-ACD issue

Mike mikeeo at msn.com
Mon Mar 25 21:53:52 EDT 2013


Anyone see any issues with the config? When I dial 5000 it just times out.

 

application

service aa flash:app-b-acd-aa-3.0.0.2.tcl

  paramspace english index 0

  param number-of-hunt-grps 1

  param drop-through-option 1

  param handoff-string aa

  paramspace english language en

  param max-time-vm-retry 2

  param aa-pilot 5000

  paramspace english location flash:

  param second-greeting-time 60

  param drop-through-prompt _bacd_allagentsbusy.au

  param call-retry-timer 15

  param max-time-call-retry 700

  param voice-mail 5000

  param service-name queue

!

service queue flash:app-b-acd-3.0.0.2.tcl

  param queue-len 10

  param aa-hunt1 2222

  param queue-manager-debugs 1

  param number-of-hunt-grps 1

 

 

dial-peer voice 5000 voip

service aa

destination-pattern 5000

session target ipv4:10.2.2.1

incoming called-number 5000

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

 

telephony-service

sdspfarm units 3

sdspfarm transcode sessions 3

sdspfarm tag 1 xcode1

sdspfarm tag 2 hwconf

authentication credential admin cisco

em logout 0:0 0:0 0:0 

 max-ephones 5

max-dn 10

ip source-address 10.2.2.1 port 2000

system message CCIE LAB CME

url services http://172.22.22.2/voiceview/common/login.do 

 url authentication http://172.22.22.1/CCMCIP/authenticate.asp  

 load 7921 CP7921G-1.2.1

load 7941 SCCP41.8-3-3S

load 7961 SCCP41.8-3-3S

voicemail 8000

max-conferences 12 gain -6

moh en_bacd_music_on_hold.au

multicast moh 239.1.1.1 port 2000

web admin system name admin password cisco

dn-webedit 

 transfer-system full-consult

create cnf-files version-stamp 7960 Mar 25 2013 15:20:54

 

 

sh telephony-service 

CONFIG (Version=7.1)

=====================

Version 7.1

Cisco Unified Communications Manager Express

 

 

 

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