[cisco-voip] Redbox Recorder

[Russell Chaseling]

Hi Erick,

We have multiple customers using Redbox and have never come across this using Quantify2A version . What version is it? Are you running the recorder as a service?

Russell

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Wellnitz
Sent: 27 March 2013 16:35
To: cisco-voip
Subject: [cisco-voip] Redbox Recorder

Does  anyone have experience with Redbox Recorders to do call recording?

We are having an issue where the service stops at random intervals if we do not remain logged in with the service account.  I could implement a workaround by setting the service properties to run LTR.exe on failure but that is not the real solution.

Any ideas are much appreciated.

Thanks!

Erick
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