[cisco-voip] Automating on call schedules?
Wes Sisk
wsisk at cisco.com
Wed May 1 11:06:03 EDT 2013
Brainstorming some other possibilities:
* are schedules consistent? possible opportunity for time of day routing
* For remote destinations what about establishing an "on call user". Then allow on call users to log in to ccmuser as the "on call user" and configure their own call routing via remote destinations or call forwarding
-wes
On Apr 30, 2013, at 11:15 AM, Erick Wellnitz <ewellnitzvoip at gmail.com> wrote:
HI all!
I know on call rotations have been discussed before, mostly with UCCX and either a DB dip or XML.
Short of writing my own AXL code and using cron/task scheduler, is there a decent way of automating this process so I don't have to manually change a dozen remote destinations every week?
Thanks!
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