[cisco-voip] CUCM 8.6 non-agent call recording?

[Erick Wellnitz]

We use RedBox Quantify.  I'm not quite sure I would recommend it.  It is
hard to get someone from suport to assist in anything and documentation is
sorely lacking.


On Mon, May 6, 2013 at 11:59 AM, Countryman, Edward <
Edward.Countryman at presencehealth.org> wrote:

> Does anyone have direct experience or recommendations for telephone call
> recording platforms and solutions that work well with CUCM 8.6?****
>
> ** **
>
> I have the need to record calls to a handful of phones.  These are *not*UCCX contact center agents
> ****
>
> ** **
>
> Any input would be welcomed!****
>
> ** **
>
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