[cisco-voip] CUCM 8.6 non-agent call recording?
Jamie Gale -X (jamgale - Arc Solutions at Cisco)
jamgale at cisco.com
Mon May 6 13:26:52 EDT 2013
Edward,
I would recommend you look at CallRex.
Kind Regards
Jamie
On May 6, 2013, at 12:59 PM, "Countryman, Edward" <Edward.Countryman at PresenceHealth.org<mailto:Edward.Countryman at PresenceHealth.org>>
wrote:
Does anyone have direct experience or recommendations for telephone call recording platforms and solutions that work well with CUCM 8.6?
I have the need to record calls to a handful of phones. These are not UCCX contact center agents
Any input would be welcomed!
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