[cisco-voip] CUCM 8.6 non-agent call recording?

Jamie Gale -X (jamgale - Arc Solutions at Cisco) jamgale at cisco.com
Mon May 6 13:26:52 EDT 2013


Edward,

I would recommend you look at CallRex.

Kind Regards

Jamie


On May 6, 2013, at 12:59 PM, "Countryman, Edward" <Edward.Countryman at PresenceHealth.org<mailto:Edward.Countryman at PresenceHealth.org>>
 wrote:

Does anyone have direct experience or recommendations for telephone call recording platforms and solutions that work well with CUCM 8.6?

I have the need to record calls to a handful of phones.  These are not UCCX contact center agents

Any input would be welcomed!

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