[cisco-voip] AIM-CUE licenses

[Erick B.]

If you have a CCO account and a covered contract on your profile, you can
download AIM CUE licenses here.... choose the right version.

http://software.cisco.com/download/release.html?mdfid=278832930&softwareid=282821747&release=7.0.6&relind=AVAILABLE&rellifecycle=&reltype=latest


On Tue, May 21, 2013 at 1:30 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> yes, unfortunately, licenses are not-transferable. they remain with the
> CUE module themselves. the module you replaced it with should have it's own
> licenses though. that might be an option.
>
> and because the modules are EOL, i'm not sure you can buy more.  :(
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Data Centre and Communications Facilities
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519‐824‐4120 Ext 56354
> lelio at uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
> ------------------------------
> *From: *"Candese Perez" <trigena at gmail.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Cc: *"cisco-voip at puck.nether.net VOIP" <cisco-voip at puck.nether.net>
> *Sent: *Tuesday, May 21, 2013 2:20:46 PM
> *Subject: *Re: [cisco-voip] AIM-CUE licenses
>
> Yeah, unfortunately noone has the original purchasing information. To make
> things worse the original module wasn't on Smartnet so we just replaced the
> module so because we didn't go through the RMA process TAC won't rehost the
> licenses.
>
>
> At this point I am not sure I have any options.
>
>
>
> On Tue, May 21, 2013 at 12:09 PM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>
>> As far as I know, the licenses are not store in the configuration. They
>> are keys that must be uploaded. If you have a store "show license" output
>> or something, that would be helpful. You'd have to contact
>> licensing at cisco.com to get the new licenses.
>>
>> On the last four occasions, when I ordered CUE modules, no licenses were
>> provided to me. I had to contact licensing each time to send me the files
>> for the purchase. I believe there's a way to extract them, but I went with
>> the file the team sent me.
>>
>> If you have the original invoice, that would help too. Usually, your
>> purchasing department holds on to stuff like that if you haven't.
>>
>> Hope that helps,
>>
>> Lelio
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst, Data Centre and Communications Facilities
>> Computing and Communications Services (CCS)
>> University of Guelph
>>
>> 519‐824‐4120 Ext 56354
>> lelio at uoguelph.ca
>> www.uoguelph.ca/ccs
>> Room 037, Animal Science and Nutrition Building
>> Guelph, Ontario, N1G 2W1
>>
>> ------------------------------
>> *From: *"Candese Perez" <trigena at gmail.com>
>> *To: *"cisco-voip at puck.nether.net VOIP" <cisco-voip at puck.nether.net>
>> *Sent: *Tuesday, May 21, 2013 10:07:45 AM
>> *Subject: *[cisco-voip] AIM-CUE licenses
>>
>>
>> Are the license files stored in the backup (configuration or data) of the
>> CUE module?
>>
>> I have a AIM-CUE that failed and was replaced, performed a restore from a
>> previous backup, but now I don't have any licenses.
>>
>> Is there a way to pull the licenses from the old configuration?
>>
>> Thanks!
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
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