[cisco-voip] AIM-CUE licenses

[Candese Perez]

Thanks Erick.

I was able to download the license and activate them on the module.
Now to get this site upgraded!!!



On Tue, May 21, 2013 at 1:40 PM, Erick B. <erickbee at gmail.com> wrote:

> If you have a CCO account and a covered contract on your profile, you can
> download AIM CUE licenses here.... choose the right version.
>
>
> http://software.cisco.com/download/release.html?mdfid=278832930&softwareid=282821747&release=7.0.6&relind=AVAILABLE&rellifecycle=&reltype=latest
>
>
> On Tue, May 21, 2013 at 1:30 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>> yes, unfortunately, licenses are not-transferable. they remain with the
>> CUE module themselves. the module you replaced it with should have it's own
>> licenses though. that might be an option.
>>
>> and because the modules are EOL, i'm not sure you can buy more.  :(
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst, Data Centre and Communications Facilities
>> Computing and Communications Services (CCS)
>> University of Guelph
>>
>> 519‐824‐4120 Ext 56354
>> lelio at uoguelph.ca
>> www.uoguelph.ca/ccs
>> Room 037, Animal Science and Nutrition Building
>> Guelph, Ontario, N1G 2W1
>>
>> ------------------------------
>> *From: *"Candese Perez" <trigena at gmail.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *Cc: *"cisco-voip at puck.nether.net VOIP" <cisco-voip at puck.nether.net>
>> *Sent: *Tuesday, May 21, 2013 2:20:46 PM
>> *Subject: *Re: [cisco-voip] AIM-CUE licenses
>>
>> Yeah, unfortunately noone has the original purchasing information. To
>> make things worse the original module wasn't on Smartnet so we just
>> replaced the module so because we didn't go through the RMA process TAC
>> won't rehost the licenses.
>>
>>
>> At this point I am not sure I have any options.
>>
>>
>>
>> On Tue, May 21, 2013 at 12:09 PM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>>
>>> As far as I know, the licenses are not store in the configuration. They
>>> are keys that must be uploaded. If you have a store "show license" output
>>> or something, that would be helpful. You'd have to contact
>>> licensing at cisco.com to get the new licenses.
>>>
>>> On the last four occasions, when I ordered CUE modules, no licenses were
>>> provided to me. I had to contact licensing each time to send me the files
>>> for the purchase. I believe there's a way to extract them, but I went with
>>> the file the team sent me.
>>>
>>> If you have the original invoice, that would help too. Usually, your
>>> purchasing department holds on to stuff like that if you haven't.
>>>
>>> Hope that helps,
>>>
>>> Lelio
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst, Data Centre and Communications Facilities
>>> Computing and Communications Services (CCS)
>>> University of Guelph
>>>
>>> 519‐824‐4120 Ext 56354
>>> lelio at uoguelph.ca
>>> www.uoguelph.ca/ccs
>>> Room 037, Animal Science and Nutrition Building
>>> Guelph, Ontario, N1G 2W1
>>>
>>> ------------------------------
>>> *From: *"Candese Perez" <trigena at gmail.com>
>>> *To: *"cisco-voip at puck.nether.net VOIP" <cisco-voip at puck.nether.net>
>>> *Sent: *Tuesday, May 21, 2013 10:07:45 AM
>>> *Subject: *[cisco-voip] AIM-CUE licenses
>>>
>>>
>>> Are the license files stored in the backup (configuration or data) of
>>> the CUE module?
>>>
>>> I have a AIM-CUE that failed and was replaced, performed a restore from
>>> a previous backup, but now I don't have any licenses.
>>>
>>> Is there a way to pull the licenses from the old configuration?
>>>
>>> Thanks!
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>
>>
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>>
>>
>
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