[cisco-voip] AIM-CUE licenses

[Candese Perez]

Yeah, unfortunately noone has the original purchasing information. To make
things worse the original module wasn't on Smartnet so we just replaced the
module so because we didn't go through the RMA process TAC won't rehost the
licenses.


At this point I am not sure I have any options.



On Tue, May 21, 2013 at 12:09 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> As far as I know, the licenses are not store in the configuration. They
> are keys that must be uploaded. If you have a store "show license" output
> or something, that would be helpful. You'd have to contact
> licensing at cisco.com to get the new licenses.
>
> On the last four occasions, when I ordered CUE modules, no licenses were
> provided to me. I had to contact licensing each time to send me the files
> for the purchase. I believe there's a way to extract them, but I went with
> the file the team sent me.
>
> If you have the original invoice, that would help too. Usually, your
> purchasing department holds on to stuff like that if you haven't.
>
> Hope that helps,
>
> Lelio
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Data Centre and Communications Facilities
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519‐824‐4120 Ext 56354
> lelio at uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
> ------------------------------
> *From: *"Candese Perez" <trigena at gmail.com>
> *To: *"cisco-voip at puck.nether.net VOIP" <cisco-voip at puck.nether.net>
> *Sent: *Tuesday, May 21, 2013 10:07:45 AM
> *Subject: *[cisco-voip] AIM-CUE licenses
>
>
> Are the license files stored in the backup (configuration or data) of the
> CUE module?
>
> I have a AIM-CUE that failed and was replaced, performed a restore from a
> previous backup, but now I don't have any licenses.
>
> Is there a way to pull the licenses from the old configuration?
>
> Thanks!
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130521/ad11c097/attachment.html>