[cisco-voip] 7945 phone has wrong time and can't verify config

Stephen Welsh stephen.welsh at unifiedfx.com
Tue Nov 5 12:45:46 EST 2013


What about the Status Messages log form the phones web server, any ITL related messages in there?

Stephen

On 5 Nov 2013, at 17:42, Erick B. <erickbee at gmail.com> wrote:

> Anyone have any ideas on this? I've become pretty good at figuring out SBD issues but this one is throwing me for a loop.
> 
> I've followed the SBD document and verified the ITL values and regenerated TVS, TFTP, Tomcat and restarted those services but can't get the 7945 to verify the config file. 
> 
> The phone has ITL value of 8d50d44a707119a37dc5f66bd7149041 and the publisher server where TFTP is running also has same ITL value (show itl) command. 
> 
> The subscriber server has a different ITL value. 
> 
> The phones use the primary/publisher server for TFTP. 
> CUCM version is 8.6.2a SU2.  The trust lists, etc have been deleted from phones and factory reset also. 
> 
> 
> Thanks, Erick
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