[cisco-voip] PUT sanity check..

[Wes Sisk (wsisk)]

ER90-SW-NEW-K9= includes software media , so there is an order fulfillment problem.

Please contact me offline or call customer service. I believe the order number will be the critical bit of info.

-Wes

On Nov 5, 2013, at 7:24 AM, Ed Leatherman <ealeatherman at gmail.com<mailto:ealeatherman at gmail.com>> wrote:

Good morning folks,

I'm working on upgrading a Cisco Emergency Responder v7 to v9 - I'm moving it to VMWare so I need a bootable iso for it. When I ordered the upgrade from PUT the eDelivery link only had the licenses, no iso. The 9.0 file I just downloaded from cisco.com<http://cisco.com/> from the downloads section is non-bootable. Is there some other way we are supposed to get bootable media now?

I ordered:
ER90-SW-NEW-K9=
EMRGNCY RSPNDR 90 SW UPGD 71 FOR PUT ONLY

Neither had software on the order access, just license.


--
Ed Leatherman
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