[cisco-voip] UCCX 8.5
Jason Aarons (AM)
jason.aarons at dimensiondata.com
Sun Nov 10 00:08:25 EST 2013
Can I limit the Supervisor's access in Appadmin? I recall it was all or nothing, that UCCX doesn't have a multilevel access but maybe I'm wrong?
PS thanks Tanner and Joe
From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
Sent: Saturday, November 09, 2013 7:35 PM
To: Jason Aarons (AM)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5
AppAdmin only.
On Sat, Nov 9, 2013 at 5:29 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
Can you reskill agents (eg skill level 5 vs skill level 8) in Cisco Supervisor Desktop? Or must you login to AppAdmin?
Sent from my Verizon Wireless 4G LTE Smartphone
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