[cisco-voip] Unity CxN 9.1.2 E164 on Primary

[Chris Ward (chrward)]

Joe,

You should check the VM profile and make sure you aren't abbreviating the extension. Also, you could look at the port status monitor and see what the calling number is.

Also, is this a SIP or SCCP integration?

+Chris
TME - Unity Connection and MediaSense

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Joe Pollere (AM)
Sent: Thursday, November 21, 2013 7:53 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity CxN 9.1.2 E164 on Primary

Have Unity Cxn 9.1.2 with E164 configured on Primary Extn. When someone presses their messages button Unity is not recognizing the extension. It works fine if I define the E164 extn as an alternate. (Leaving messages works fine in both cases.)

I thought starting with 8.6 E164 on primary was supported. Anyone having a similar issue?

Thanks

Joe

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