[cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)

[Jason Aarons (AM)]

So we ran Wireshark on both sides and audio showed it was existing the Informacast NIC and the Phone NIC showed it was listening.

We disabled IGMP snooping on the switch the server is connected to, which resolved the playout issues.

We listed only the two Subscribers.

From: Haas, Neal [mailto:nhaas at co.fresno.ca.us]
Sent: Thursday, September 26, 2013 7:03 PM
To: Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)

Just the ones with phones


Neal Haas

From: Jason Aarons (AM) [mailto:jason.aarons at dimensiondata.com]
Sent: Thursday, September 26, 2013 3:51 PM
To: Haas, Neal; cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)

We have a 10 server cluster.  The PUB, MOH and TFTP servers don't run CCM.  Should I include them in my list of IP addresses? Or just the Subscribers doing call processing?


Recipient group members updated


Unable to build recipient groups: java.lang.Exception: The Communications Managers given for cluster 'UDEL' are not consistent with those in the SNMP cluster table. Please verify that the Communications Managers belong in the cluster.



From: Haas, Neal [mailto:nhaas at co.fresno.ca.us]
Sent: Thursday, September 26, 2013 6:38 PM
To: Jason Aarons (AM); Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)

Try this.

In informaCast (I have  ver 8.1)

Admin--> Telephony --> CUCM clusters, click edit. Under Communications Manager IP Address(es), make sure all of your IP's of your sub and pubs are there.
Verify that your SNMP values are all in your subs and pub.
Go to the Recipients tab, click UPDATE

Wait 10 to 20 minutes then try it again....


I also noticed a warning that not all my phones in call manager were discovered. "There are more phones associated with your Communications Manager server than your InformaCast license key supports. Broadcast messages will be limited to 50 total phones. The number of phones in the list that will participate in a broadcast depends on how many other phones have been broadcast participants. For example, if 50 other phones have been broadcast participants, then no phones in the list can participate. Otherwise, either all or some of the phones can participate." Translation: your MAX page(s) will be 50 phones,  you can have as many phones in the cluster as you want

Neal Haas
IT Analyst, Communications
Please report Troubles to the Help Desk. 559-600-5900
Telephone (559) 600-5890
FAX (559) 455-4747

County of Fresno
Information Technology Services Division
1020 S Tenth St
Fresno, CA 93702

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Thursday, September 26, 2013 3:12 PM
To: Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: Re: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)

So Cisco TAC is stumped.

If I used a filter of Device Pool on a Informacast Recipient Group it worked.

Next hurdle is calling the CTI Route Point I hear;

Welcome to the  Singlewire Informacast System...ding..ding
Were sorry no devices could be activated. Your broadcast will not be completed.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Thursday, September 26, 2013 12:20 PM
To: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)


Informcast 8.3 (with CallManger 9.1) isn't finding one of my SIP 7965s?  Several SIP 6945s are showing up.

Any known issues with SIP? I setup the CTI ports as SCCP, maybe it's mandatory to setup a SIP Trunk instead??

I also noticed a warning that not all my phones in callmanager were discovered. "There are more phones associated with your Communications Manager server than your InformaCast license key<https://10.16.32.43:8444/InformaCast/admin?cmd=manage-key&seq=pr:1f> supports. Broadcast messages will be limited to 50 total phones. The number of phones in the list that will participate in a broadcast depends on how many other phones have been broadcast participants. For example, if 50 other phones have been broadcast participants, then no phones in the list can participate. Otherwise, either all or some of the phones can participate."

I know I'm limited to a broadcast group of 50 phones, but I didn't think the size of the cluster mattered?


itevomcid
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20131002/a7a00e18/attachment.html>