[cisco-voip] CDR Files Fail to send to External FTP Server

Matthew Loraditch MLoraditch at heliontechnologies.com
Thu Oct 17 16:27:01 EDT 2013


We have had periodic problems with our clients CDR files stopping transmission when they have a problem with the target FTP server. The connection times our during a transfer and then the CDR services will not send again until they are restarted, even if the error condition on the remote end resolves itself. I have been told by a colleague that he worked with TAC on this in the past and it was normal behavior. I don't doubt that this is possible, but it seems pretty bad design that the CDR send won't just retry again later. Anyone have any insight on this?
Thanks!


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

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