[cisco-voip] CDR Files Fail to send to External FTP Server

[Lelio Fulgenzi]

we were having loads of problems with our TFTP server (funny enough, the Globescape one that Cisco recommends/suggests), and in all cases, the CDR process behaved as advertised, holding on to the files until it could talk to it. the only thing i can complain about is that the process uses some funny file modification command that fails unless the ownership is correct. we're an AD/NFS/CIFS shop that uses many mounts and unix utilities. we found it hard to understand why the process was so picky. 

anyways, we're running 7.1(5)sr something 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Data Centre and Communications Facilities 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Matthew Loraditch" <MLoraditch at heliontechnologies.com> 
To: cisco-voip at puck.nether.net 
Sent: Thursday, October 17, 2013 4:27:01 PM 
Subject: [cisco-voip] CDR Files Fail to send to External FTP Server 



We have had periodic problems with our clients CDR files stopping transmission when they have a problem with the target FTP server. The connection times our during a transfer and then the CDR services will not send again until they are restarted, even if the error condition on the remote end resolves itself. I have been told by a colleague that he worked with TAC on this in the past and it was normal behavior. I don’t doubt that this is possible, but it seems pretty bad design that the CDR send won’t just retry again later. Anyone have any insight on this? 
Thanks! 


Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA 

1965 Greenspring Drive 
Timonium, MD 21093 

voice. 410.252.8830 
fax. 410.252.9284 

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