[cisco-voip] CDR Files Fail to send to External FTP Server

[Brian Meade (brmeade)]

I've seen this happen before with 7.1.5 where CUCM tried a certain number of times to send the files before ultimately giving up and pretty much declaring the FTP server dead until restarting the CDR services.  I haven't seen anyone have this issue outside of 7.1.5 and it really only seemed to happen for extended outages.

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Thursday, October 17, 2013 4:27 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CDR Files Fail to send to External FTP Server

We have had periodic problems with our clients CDR files stopping transmission when they have a problem with the target FTP server. The connection times our during a transfer and then the CDR services will not send again until they are restarted, even if the error condition on the remote end resolves itself. I have been told by a colleague that he worked with TAC on this in the past and it was normal behavior. I don't doubt that this is possible, but it seems pretty bad design that the CDR send won't just retry again later. Anyone have any insight on this?
Thanks!


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

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