[cisco-voip] issue with 7942 firmware

[Brian Meade (brmeade)]

See anything interesting in the status messages or console logs?

Brian

-----Original Message-----
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andy
Sent: Wednesday, October 30, 2013 9:21 AM
To: Cisco VoIP List
Subject: [cisco-voip] issue with 7942 firmware

Hi,
I have a strange issue with some new 7942's, in as much as they won't downgrade!
I have approx 5 out of 20 that refuse to downgrade to 9.2.3 or even
9.3.1 from 9.3.1SR1.
They come up with Load Reject HC, which sort of suggests that there is a mismatch between the hardware and software, but what is the question!
I can't see anything obvious in the handsets bootload or settings via the web.

They will however upgrade to 9.3.1SR2
I've tried restarting the tftp service and on a different cluster!

I guess its a TAC case if no one has any ideas.

--
Regards

Andy

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