[cisco-voip] phone hardware / LSC question - 8945

[Brian Meade (brmeade)]

It should be saved on the built-in flash just like the MIC.  Does the phone show the LSC as being installed?

The console logs are really good for VPN issues.  It should print out exactly why the VPN connection is failing with the new LSC.  Has your CAPF.pem been regenerated on the publisher since the last time you issued phone VPN LSCs?

Brian
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Wellnitz
Sent: Thursday, October 31, 2013 5:16 PM
To: cisco-voip
Subject: [cisco-voip] phone hardware / LSC question - 8945

Phone hardware question.  Does the LSC get stored somewhere other than the same place the firmware image gets stored on the phone?

The reason I ask is we had a VPN phone lose power a few days back (probably not connected to a surge protector).  Had the user bring the phone into the office to reinstall the LSC and it still could not connect to the VPN.

Anyone ever encountered something like this?
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