[cisco-voip] phone hardware / LSC question - 8945

[Erick Wellnitz]

LSC shows as installed.  The VPN wouldn't even try to connect and it
wouldn't allow us to turn VP Non in the settings.  Nothing had changed
prior to when it stopped working.

The only way CAPF.pem would get regenerated is by doing so through
certificate management, correct?


On Thu, Oct 31, 2013 at 4:50 PM, Brian Meade (brmeade) <brmeade at cisco.com>wrote:

>  It should be saved on the built-in flash just like the MIC.  Does the
> phone show the LSC as being installed?  ****
>
> ** **
>
> The console logs are really good for VPN issues.  It should print out
> exactly why the VPN connection is failing with the new LSC.  Has your
> CAPF.pem been regenerated on the publisher since the last time you issued
> phone VPN LSCs?****
>
> ** **
>
> Brian****
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Erick Wellnitz
> *Sent:* Thursday, October 31, 2013 5:16 PM
> *To:* cisco-voip
> *Subject:* [cisco-voip] phone hardware / LSC question - 8945****
>
> ** **
>
> Phone hardware question.  Does the LSC get stored somewhere other than the
> same place the firmware image gets stored on the phone?****
>
>  ****
>
> The reason I ask is we had a VPN phone lose power a few days back
> (probably not connected to a surge protector).  Had the user bring the
> phone into the office to reinstall the LSC and it still could not connect
> to the VPN.****
>
>  ****
>
> Anyone ever encountered something like this?****
>
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