[cisco-voip] PWRECOVERY does not work on CUCM 8.6.2

[Angel Moon]

I ran into a scenario where I changed the password to something with upper
and lower case letters and after a while figured out the system had  ignored
uppercase.  I typed in the password with all lower case and got in.  Just a
shot in the dark for you.

 

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
Jonathan Charles
Sent: Monday, September 09, 2013 5:00 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] PWRECOVERY does not work on CUCM 8.6.2

 

Running CUCM 8.6.2.20000-2

 

run pwrecovery for OS password, says password is changed, but cannot log in
with new password.

 

TAC says to rebuild (they cannot create remote access account to fix issue
due to not being able to get access to OS)... but recent backup is old....

 

Any way to get around this?

 

 

 

Jonathan

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