[cisco-voip] MWI on

[Lelio Fulgenzi]

I'd use the "User Data Dump" tool, check everything, then search for the extension in the output. 

Actually, before that, if you haven't already tried this, I'd dial the MWI off extension, and see if the MWI comes back on after your MWI refresh operation. 




--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Data Centre and Communications Facilities 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Sandy Lee" <Sandy.Lee at dti.ulaval.ca> 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, September 10, 2013 3:30:02 PM 
Subject: [cisco-voip] MWI on 



Hi everyone, 

I have a user which doesn’t have a voicemail, the extension does not exist on Unity Connection, and the voice mail profile is set to “No voicemail” in UCM, but the MWI is on. We checked in Alternate extensions, but no one seems to use that extension. 

Can someone help me with CUDLI or anything else, I think I might be able to look into maybe some notifications that another user might have put in the wrong extension, but I really don’t know which table to look into. 

Thanks for your help. 

Sandy. 
_______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130910/3038e105/attachment.html>