[cisco-voip] Prefix for Missed Calls

[Haas, Neal]

No, I tried to work on this same area for several months but never did anything except for create overlapping dial plans.

I was told the easiest thing to do was to create a phone service that would take care of this for you. I have never had time to look into this.


Neal Haas

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lisa Notarianni
Sent: Thursday, September 12, 2013 7:31 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Prefix for Missed Calls

(Call Manager 8.6.6)

Has anyone ever successfully utilized translation patterns to prefix 91 so that when Dial is pressed in Missed or Received Calls, it will automatically populate the 91 for calls that were missed or received from outside of network callers?

We had done some testing but it caused an overlap in route patterns which therefore caused a timeout delay for internal calling.

Here is what we built:

{2-9]xx xxx xxxx would automatically add 91 prefix
[2-9]xxx Is for internal calling

If an internal call was made for example to 4357,  Call Manager would wait to see if the caller was done dialing and after about 15 seconds it would time out and then the call would go through.  The system was comparing the 2 route patterns above and was not sure which was being used which caused the delay.

I know there are other suggested ways of accomplishing this but if there is a workaround to Cisco’s preferred way of showing 91 prefix on each incoming call we would rather that.

Thank you in advance.

Lisa
[LisaNotarianniSignature]


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