[cisco-voip] Prefix for Missed Calls

[Brian Meade (brmeade)]

The easiest way is going to be to prefix the 91 on the gateway configuration or prefix +1 which is more ideal.  You can then use a calling party transformations to normalize the calling number on the phones during the incoming call but the missed calls will show the number with the +1 or 91 depending on which method you choose.  If you go with the E164 method, you’ll need to create some additional translation patterns to translate the E164 number back to something that matches your route patterns.



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lisa Notarianni
Sent: Thursday, September 12, 2013 10:31 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Prefix for Missed Calls

(Call Manager 8.6.6)

Has anyone ever successfully utilized translation patterns to prefix 91 so that when Dial is pressed in Missed or Received Calls, it will automatically populate the 91 for calls that were missed or received from outside of network callers?

We had done some testing but it caused an overlap in route patterns which therefore caused a timeout delay for internal calling.

Here is what we built:

{2-9]xx xxx xxxx would automatically add 91 prefix
[2-9]xxx Is for internal calling

If an internal call was made for example to 4357,  Call Manager would wait to see if the caller was done dialing and after about 15 seconds it would time out and then the call would go through.  The system was comparing the 2 route patterns above and was not sure which was being used which caused the delay.

I know there are other suggested ways of accomplishing this but if there is a workaround to Cisco’s preferred way of showing 91 prefix on each incoming call we would rather that.

Thank you in advance.

Lisa
[LisaNotarianniSignature]


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