[cisco-voip] Troubleshooting best practices

[Ed Leatherman]

Couple books you might look up.
It's a bit old, but "Troubleshooting Cisco IP Telephony" by Paul Giralt
(Cisco Press) still has a lot of relevant information in it.

Also I thought "Fax, Modem, an Text for IP Telephony" Hanes & Salgueiro
(Cisco Press) had some good content as well, obviously just related to
analog stuff though.


On Thu, Sep 12, 2013 at 7:39 PM, Matthew DeSantos <mdesantos at atrion.net>wrote:

>  Hello community,
>
>  Sorry for the vague question, I was looking for some troubleshooting
> tips/best practices for VoIP related issues. I know there's many issues
> that come up, but i was hoping someone would be able to provide some
> basics? What are your 'go-to' commands or starting points when call quality
> or call issues are reported? Please share your troubleshooting techniques
> for voip issues (call quality, call routing etc)
>
>  TIA
>  -mattyd
>
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-- 
Ed Leatherman
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