[cisco-voip] Change Cisco Emergency Responder 9.0 IP...

[Brian Meade (brmeade)]

Just as I was sending him the bug ID!

From: Joe Martini (joemar2)
Sent: Thursday, September 19, 2013 3:23 PM
To: Jonathan Charles
Cc: Brian Meade (brmeade); cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...

This is a known defect http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCui30257.

CSCui30257 - After CER IP Address Change, Webpages 500 Error and Database Error

Joe

On Sep 19, 2013, at 2:55 PM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:

Just a single node... one boring server with no intentions (yet) to add a second...

We are also not using DNS for this.

On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade) <brmeade at cisco.com<mailto:brmeade at cisco.com>> wrote:
Jonathan,

Yea, I just noticed that.

Are you using a single node or pub/sub?

If pub/sub, which IP address did you change?  Both?

Brian

From: Jonathan Charles [mailto:jonvoip at gmail.com<mailto:jonvoip at gmail.com>]
Sent: Thursday, September 19, 2013 2:53 PM
To: Brian Meade (brmeade)
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...

That was the link I posted, it doesn't work.

You will also note, that the links are the same for version 1.X all the way to 9.X... which is kind of impossible...


Jonathan

On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade) <brmeade at cisco.com<mailto:brmeade at cisco.com>> wrote:
Jonathan,

Here's the guide for CER 9.0: http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml

Full version list available here- http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...

Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to customer and after following these instructions:

http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml

Link is for changing IP on 8.6.1, but could not find any better instructions for 9.0


After a reboot, I just get a 500 Internal Server error going to the login page.

I change the IP back and it works fine...

What am I doing wrong?



Jonathan


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