[cisco-voip] Change Cisco Emergency Responder 9.0 IP...

[Joe Martini]

This is a known defect http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCui30257.

CSCui30257 - After CER IP Address Change, Webpages 500 Error and Database Error

Joe

On Sep 19, 2013, at 2:55 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

Just a single node... one boring server with no intentions (yet) to add a second...

We are also not using DNS for this.


On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade) <brmeade at cisco.com> wrote:
Jonathan,

 

Yea, I just noticed that.

 

Are you using a single node or pub/sub?

 

If pub/sub, which IP address did you change?  Both?

 

Brian

 

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Thursday, September 19, 2013 2:53 PM
To: Brian Meade (brmeade)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...

 

That was the link I posted, it doesn't work.

 

You will also note, that the links are the same for version 1.X all the way to 9.X... which is kind of impossible...

 

 

Jonathan

 

On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade) <brmeade at cisco.com> wrote:

Jonathan,

 

Here’s the guide for CER 9.0: http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml

 

Full version list available here- http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html

 

Brian

 

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...

 

Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to customer and after following these instructions:

 

http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml

 

Link is for changing IP on 8.6.1, but could not find any better instructions for 9.0

 

 

After a reboot, I just get a 500 Internal Server error going to the login page.

 

I change the IP back and it works fine...

 

What am I doing wrong?

 

 

 

Jonathan

 


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