[cisco-voip] Outbound IVR-UCCX and CUBE

[Bill Talley]

PSTN access has to be TDM.  SIP trunking to telco is not supported in CCX
9.0(2) for outbound dialer functionality.

<replying all this time>


On Thu, Apr 10, 2014 at 12:11 PM, Michele Russo (AM) <
michele.russo at dimensiondata.com> wrote:

> I am configuring an Outbound IVR Progressive Campaign using UCCX version
> 9.0.2 and CUBE.  Is this supported? I saw a note in this got a bit worried.
>
>
> http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/116084-trouble-ivr-dialer-00.html#anc8
>
>
> Thanks.
>
>
>
>
>
> Michele Russo Harttree
>
> Consultant
>
> Dimension Data NA
>
> 11730 Plaza America Drive Suite 350
>
> Reston, Va 20190
>
> 202-460-3965 (cell)
>
> 571-203-4007 (desk)
>
> michele.russo at dimensiondata.com
>
>
>
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