[cisco-voip] Cisco 6961

[Pavan K]

Look at the UCM logs. It should have a registration rejected cause.

Could be a replication issue, device type mismatch, an itl issue or
something else. The UCM logs will point you in the right direction.
On Apr 11, 2014 9:03 AM, "costas georgiou" <ckos1976 at hotmail.com> wrote:

> HI All,
>
> I am having issues trying to register a Ciso 961 IP Phone, it comes up as
> rejected.  I have entered the phone in CUCM.  The phone is picking up a IP
> address, the switch configuration is correct.  We have even movedit to a
> working port. Below is the show CDP output:
>
> Device ID: SEP44ADD9BD1D7D
> Entry address(es):
>   IP address: 2.x.x.x
> Platform: Cisco IP Phone 6961 ,  Capabilities: Host Phone Two-port Mac
> Relay
> Interface: FastEthernet0/14,  Port ID (outgoing port): Port 1
> Holdtime : 143 sec
> Second Port Status: Down
> Version :
> SCCP 9.4.1.3
> advertisement version: 2
> Duplex: full
> Power drawn: 6.000 Watts
> Power request id: 10524, Power management id: 3
> Power request levels are:6000 0 0 0 0
> Management address(es):
>
> I have noticed 2nd port status is down, not sure if thi has anything to do
> with it.  We are having a problem at the momet with 6961 where the time is
> out by 1 hour and they are all running the sam firmware SCCP 9.4.1.3.  I am
> a bit stumped now, any ideas?
>
> Regards
>
> Costas
>
>
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>
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