[cisco-voip] Cisco 6961

[Brian Meade]

Is the phone picking up the TFTP server address?  What do the status
messages on the phone show?  Can you get to the phone's web page and look
at console logs?

It could be a dbreplication problem as well.

CallManager traces should also give some detail on why it is coming up as
rejected.


On Fri, Apr 11, 2014 at 10:00 AM, costas georgiou <ckos1976 at hotmail.com>wrote:

> HI All,
>
> I am having issues trying to register a Ciso 961 IP Phone, it comes up as
> rejected.  I have entered the phone in CUCM.  The phone is picking up a IP
> address, the switch configuration is correct.  We have even movedit to a
> working port. Below is the show CDP output:
>
> Device ID: SEP44ADD9BD1D7D
> Entry address(es):
>   IP address: 2.x.x.x
> Platform: Cisco IP Phone 6961 ,  Capabilities: Host Phone Two-port Mac
> Relay
> Interface: FastEthernet0/14,  Port ID (outgoing port): Port 1
> Holdtime : 143 sec
> Second Port Status: Down
> Version :
> SCCP 9.4.1.3
> advertisement version: 2
> Duplex: full
> Power drawn: 6.000 Watts
> Power request id: 10524, Power management id: 3
> Power request levels are:6000 0 0 0 0
> Management address(es):
>
> I have noticed 2nd port status is down, not sure if thi has anything to do
> with it.  We are having a problem at the momet with 6961 where the time is
> out by 1 hour and they are all running the sam firmware SCCP 9.4.1.3.  I am
> a bit stumped now, any ideas?
>
> Regards
>
> Costas
>
>
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