[cisco-voip] Enabling Finesse on CCX?

[Ryan LaFountain (rlafount)]

Hi Matthew,

There is a CLI command:

utils uccx finesse activate

Thank you,

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time

On Apr 15, 2014, at 11:02 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:

Playing around with CCX 10 and can’t figure out where the heck I enable this? Have looked at the admin guide, release notes, etc. The finesse admin pages aren’t loading either.
Anybody know?


Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

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