[cisco-voip] Enabling Finesse on CCX?

[Abhiram Kramadhati (akramadh)]

Hi Mattew,

You can enable it by running the command "utils uccx finesse activate".

You can find more information about running the Finesse service here:
https://supportforums.cisco.com/blog/12049551/community-tech-talk-cisco-unified-contact-center-express-uccx-version-100-upgrade

Regards,
Abhiram Kramadhati
CCIE Voice # 40065
Contact Center TAC
Cisco Systems

From: Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>
Date: Tuesday, 15 April 2014 9:32 PM
To: "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Enabling Finesse on CCX?

Playing around with CCX 10 and can’t figure out where the heck I enable this? Have looked at the admin guide, release notes, etc. The finesse admin pages aren’t loading either.
Anybody know?


Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

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