[cisco-voip] one way audio in established call?

[Erick Wellnitz]

The way it looks is that something was disrupted for this call between the
GW and CUCM.

We should have packets captured because this connection is over the WAN.


On Wed, Apr 16, 2014 at 12:27 PM, Amit Kumar <amit3.kum at gmail.com> wrote:

> P-cap, on the phone should be good to start with,  as that would say if
> anyone asked him to stop sending traffic,  next would be gateway ( if
> any.)  in call flow
> On 16-Apr-2014 10:00 pm, "Brian Meade" <bmeade90 at vt.edu> wrote:
>
>> CM traces will point to a potential issue with the signaling.  It's
>> possible the phone may be instructed to stop transmitting media.  I would
>> say it's more likely a network issue though.  I'd try getting packet
>> captures of the issue.
>>
>>
>> On Wed, Apr 16, 2014 at 10:32 AM, Erick Wellnitz <ewellnitzvoip at gmail.com
>> > wrote:
>>
>>> I have a user who insists he is getting one way audio (he can hear the
>>> other party but they cannot hear him) several minutes after the call has
>>> been established and is not pressing the mute key.
>>>
>>> Is there something that would show in the CM traces to indicate why this
>>> is happening?
>>>
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>>>
>>
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>>
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