[cisco-voip] Unity Connection Speechview Registration issue

Erick Bergquist erickbee at gmail.com
Wed Apr 23 15:46:14 EDT 2014


Update on this, it has registered since I sent this email and speechview is
working. Didn't make any changes so appears it worked itself out after
awhile.


On Wed, Apr 23, 2014 at 11:33 AM, Erick Bergquist <erickbee at gmail.com>wrote:

> Looking for ideas on this, not finding that much out on cisco.com or
> forums yet other then formatting of HELO may need adjusting.
>
> Have Unity Connection 8.6.2a SU2
>
> SMTP Smarthost is a IIS Virtual SMTP Relay server which relays to Office
> 365. There is no unified messaging (single inbox) setup, just SMTP relay
> and that works for voice messages fine.
>
> We have a MX record set up for the unity server and the test transcription
> worked a few times but now fails because speechview is not registered. The
> 365 side is set up so the speechview account gets changed to stt-service at etc fine. At first when the response email was coming back through the
> smarthost, the IIS Virtual SMTP Server appeared to truncate the S/MIME
> attachment. The stt traces on the CUC side proved that out as they only had
> 3-4 lines of the attachment versus the 30-40 lines in actual attachment. So
> we adjusted the MX records to have the return message go straight to the
> unity server and not back through the IIS SMTP Server and that appears to
> be fixed the attachment issue but now it is not registering. This is a new
> setup, so I don't think it registered before but we are making progress.
>
> Does anyone know details of how the speechview registration process works
> or anything to look at, or steps on the 365 side?
>
> Everything that I can find for Speechview so far only talks about Exchange
> server setup.
>
> Thanks, Erick
>
>
>
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