[cisco-voip] transfer to SIP endpoint (Nuance Speech Attendant) no longer working after upgrade from v7.1(5)SU3 to v9.1(2)SU1

[Brian Meade]

Lelio,

That bug was fixed in 9.1.2 so you should have the fix as well.  We'll
probably need to take a look st the SIP messaging either from a packet
capture or CallManager traces ideally to see what is going on with these
calls.

Brian


On Sun, Apr 27, 2014 at 12:01 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>
> ok, transfers to Cisco SIP devices work fine.
>
> found this bug after looking at list archives...
>
> https://tools.cisco.com/bugsearch/bug/CSCug50634
>
> one-way voice with diverted 3rd party phones, from sip via mgcp/qsig
>
> not sure if it's related....
>
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519‐824‐4120 Ext 56354
> lelio at uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
> ------------------------------
> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *To: *"Cisco VOIP" <cisco-voip at puck.nether.net>
> *Sent: *Sunday, April 27, 2014 11:40:23 AM
> *Subject: *transfer to SIP endpoint (Nuance Speech Attendant) no longer
> working after upgrade from v7.1(5)SU3 to v9.1(2)SU1
>
>
>
> OK,  this is a weird one. It took a while to isolate, but it seems like
> calls that are transferred to SIP endpoints are not working after an
> upgrade from v7.1(5)SU3 to v9.1(2)SU1.
>
> We don't have many SIP endpoints, in fact, we only have 3, but two of
> those are our Nuance Speech Attendants. The other is an ATA-187.
>
> We're going to bring our spare ATA-187 up for additional testing to see if
> it's one way audio, or no audio, etc. But that may take a while since we're
> not too used to bringing these up quickly.
>
> I'm also going to consider opening a TAC case, cause I have no idea where
> to look for something like this. Not being familiar with SIP endpoints too
> much. And never seeing something break after a transfer. :(
>
> Any ideas anyone?
>
> Lelio
>
>
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519‐824‐4120 Ext 56354
> lelio at uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
>
>
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> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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