[cisco-voip] how to populate a route pattern with a call display / connected name

[Lelio Fulgenzi]

OK, so we've moved our Nuance Speech Attendant solution from a SIP endpoint to a SIP trunk solution. One of the differences we see is now, when people dial our speech attendant, they only see number information, and no name information. I understand that typically (always?) it's the far end that would supply that information back, but I'm wondering if there is a way to force CallManager to display something? 

The Nuance tech I was working with is going to ask about that, but he has never seen any configuration option on their system to push that information back. 

Is there a SIP parameter that I should be asking them to configure or make available? 

Thoughts? 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

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