[cisco-voip] Cisco 6921 and 6941 message - Service Interruption
Lelio Fulgenzi
lelio at uoguelph.ca
Wed Apr 30 13:28:18 EDT 2014
So these phones don't use the SRST prompt setting like other phones? :(
---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph
519‐824‐4120 Ext 56354
lelio at uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1
----- Original Message -----
From: "Michel L. M. B. Perez" <michelmbperez at gmail.com>
To: "Brian Meade" <bmeade90 at vt.edu>
Cc: cisco-voip at puck.nether.net
Sent: Wednesday, April 30, 2014 12:58:26 PM
Subject: Re: [cisco-voip] Cisco 6921 and 6941 message - Service Interruption
Brian
Thanks for your feedback!
:)
--
Michel Perez
Skype: michelmbperez
michelmbperez at gmail.com
http://br.linkedin.com/in/michelmbperez
2014-04-29 17:35 GMT-03:00 Brian Meade < bmeade90 at vt.edu > :
Michel,
There's no way to resolve it at the moment. I think I may have opened a feature enhancement bug on this before I left Cisco. I would try working with your Cisco Account Manager on this so they can get the issue prioritized with the Business Unit that works on those phone models.
Brian
On Tue, Apr 29, 2014 at 4:21 PM, Michel L. M. B. Perez < michelmbperez at gmail.com > wrote:
<blockquote>
Guys,
I was reading this two guides below, and when my 6921 and 6941 phones are in SRST mode the Display show a message "Service Interruption". Can i disable this message? Cause some of my users on remote branches figure that the phones are not working when they are getting this screen.
Anyone know how to solve this?
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/firmware/9_2_2/english/release/notes/6921_922.html
https://supportforums.cisco.com/discussion/11482136/srst-change-system-message-6921-and-9951-ip-phones
Thanks for the help guys.
--
Michel Perez
Skype: michelmbperez
michelmbperez at gmail.com
http://br.linkedin.com/in/michelmbperez
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