[cisco-voip] Cisco 6921 and 6941 message - Service Interruption

Lelio Fulgenzi lelio at uoguelph.ca
Wed Apr 30 13:28:18 EDT 2014


So these phones don't use the SRST prompt setting like other phones? :( 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Michel L. M. B. Perez" <michelmbperez at gmail.com> 
To: "Brian Meade" <bmeade90 at vt.edu> 
Cc: cisco-voip at puck.nether.net 
Sent: Wednesday, April 30, 2014 12:58:26 PM 
Subject: Re: [cisco-voip] Cisco 6921 and 6941 message - Service Interruption 


Brian 


Thanks for your feedback! 


:) 



-- 
Michel Perez 
Skype: michelmbperez 
michelmbperez at gmail.com 
http://br.linkedin.com/in/michelmbperez 


2014-04-29 17:35 GMT-03:00 Brian Meade < bmeade90 at vt.edu > : 



Michel, 


There's no way to resolve it at the moment. I think I may have opened a feature enhancement bug on this before I left Cisco. I would try working with your Cisco Account Manager on this so they can get the issue prioritized with the Business Unit that works on those phone models. 


Brian 





On Tue, Apr 29, 2014 at 4:21 PM, Michel L. M. B. Perez < michelmbperez at gmail.com > wrote: 

<blockquote>




Guys, 


I was reading this two guides below, and when my 6921 and 6941 phones are in SRST mode the Display show a message "Service Interruption". Can i disable this message? Cause some of my users on remote branches figure that the phones are not working when they are getting this screen. 


Anyone know how to solve this? 


http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/firmware/9_2_2/english/release/notes/6921_922.html 


https://supportforums.cisco.com/discussion/11482136/srst-change-system-message-6921-and-9951-ip-phones 


Thanks for the help guys. 


-- 
Michel Perez 
Skype: michelmbperez 
michelmbperez at gmail.com 
http://br.linkedin.com/in/michelmbperez 
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</blockquote>


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