[cisco-voip] Cisco 6921 and 6941 message - Service Interruption

Brian Meade bmeade90 at vt.edu
Wed Apr 30 13:35:44 EDT 2014


It was a "design decision" from what I was told.  I'm not sure if there is
actually a technical limitation here or if they are just behind on feature
parity with the 79XX series.

Brian


On Wed, Apr 30, 2014 at 1:28 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> So these phones don't use the SRST prompt setting like other phones? :(
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519‐824‐4120 Ext 56354
> lelio at uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
> ------------------------------
> *From: *"Michel L. M. B. Perez" <michelmbperez at gmail.com>
> *To: *"Brian Meade" <bmeade90 at vt.edu>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Wednesday, April 30, 2014 12:58:26 PM
> *Subject: *Re: [cisco-voip] Cisco 6921 and 6941 message - Service
> Interruption
>
>
> Brian
>
> Thanks for your feedback!
>
> :)
>
> --
> Michel Perez
> Skype: michelmbperez
> michelmbperez at gmail.com
> http://br.linkedin.com/in/michelmbperez
>
>
> 2014-04-29 17:35 GMT-03:00 Brian Meade <bmeade90 at vt.edu>:
>
>> Michel,
>>
>> There's no way to resolve it at the moment.  I think I may have opened a
>> feature enhancement bug on this before I left Cisco.  I would try working
>> with your Cisco Account Manager on this so they can get the issue
>> prioritized with the Business Unit that works on those phone models.
>>
>> Brian
>>
>>
>> On Tue, Apr 29, 2014 at 4:21 PM, Michel L. M. B. Perez <
>> michelmbperez at gmail.com> wrote:
>>
>>> Guys,
>>>
>>> I was reading this two guides below, and when my 6921 and 6941 phones
>>> are in SRST mode the Display show a message "Service Interruption". Can i
>>> disable this message? Cause some of my users on remote branches figure that
>>> the phones are not working when they are getting this screen.
>>>
>>> Anyone know how to solve this?
>>>
>>>
>>> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/firmware/9_2_2/english/release/notes/6921_922.html
>>>
>>>
>>> https://supportforums.cisco.com/discussion/11482136/srst-change-system-message-6921-and-9951-ip-phones
>>>
>>> Thanks for the help guys.
>>> --
>>> Michel Perez
>>> Skype: michelmbperez
>>> michelmbperez at gmail.com
>>> http://br.linkedin.com/in/michelmbperez
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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