[cisco-voip] UCCX 10.5 Release Field Communication

[Ryan LaFountain (rlafount)]

Hi All, 

UCCX 10.5 was recently released. As we did with 10.0, I put together a document explaining the 10.5 changes and features in greater detail than you may get from the SRND and Release Notes and wanted to advertise it here. 

http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118099-technote-cucm-00.html

Please use the following discussion on Support Forums to ask any questions or post any comments:

https://supportforums.cisco.com/discussion/12269381/uccx-105-release-field-communication

Thank you, 

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time