[cisco-voip] SX20 Quick Bet unable to Register on VCS Control

Michel L. M. B. Perez michelmbperez at gmail.com
Fri Aug 1 08:13:25 EDT 2014


Yes, but i configured an local username and password on vcs and configured
this same user/pass on SX20 to make auth work.

--
Michel Perez
Skype: michelmbperez
michelmbperez at gmail.com
http://br.linkedin.com/in/michelmbperez


2014-08-01 9:04 GMT-03:00 Craig Staffin Jr. <craig at staffin.org>:

>  You most likely have authentication turned on
>
>  If it is then the device will need username and password.
>
> On Jul 31, 2014, at 11:24 PM, "Michel L. M. B. Perez" <
> michelmbperez at gmail.com> wrote:
>
>   Hi Guys,
>
>  I am trying to register my SX20 Quick Bet on My VCS Control.
>
>  My SX20 Version Software: TC7.1.4.908e4a9
> My VCS Controle Version Software: X7.2.3
>
>  When the SX20 try to register i can see on SX20:
> "Status: Failed: 403 Forbidden"
>
>  And this Logs on VCS Control:
>
>  2014-08-01T00:34:53-03:00 tvcs: Event="Registration Rejected"
> Reason="Received from unauthenticated source"
>  2014-08-01T00:34:53-03:00 tvcs: Event="Registration Requested"
> Service="SIP"
>
>  Trying to find the explanation i saw this:
>
>
> http://www.cisco.com/c/en/us/td/docs/telepresence/infrastructure/articles/vcs_endpoint_registration_problems_kb_460.html
>
>  Note that i have 3 devices registered by SIP os this same VCS, one C40,
> another EX60 and one MCU 4510.
>
>  Anyone with same problem?
>
>  --
> Michel Perez
> Skype: michelmbperez
> michelmbperez at gmail.com
> http://br.linkedin.com/in/michelmbperez
>
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>
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