[cisco-voip] CP 8941 High pitched noise

[Sreekanth Narayanan]

Hi Cos,

I'm unable to see an attachment in the mail. Not sure if it got filtered at
my end.
Voice quality on this phone has been seen on the 9.3 firmware by an other
customer too. I suggest moving to 9.4(1), where there have been
improvements in this component on the phone and checking if you are still
hearing the problem.

Thanks
Sreekanth


On 18 August 2014 19:23, costas georgiou <ckos1976 at hotmail.com> wrote:

> Hi All,
>
> Has anyone come across a high pitched noise coming from a Cisco 8941.
> Sample noise attached.  These are contact centre agents and this noise
> happens intermittently, internal, external and apparently IP to IP.  They
> do have other phones in the office 6921's but no issues from these phones.
>
> They are running firmware 8945.9-3-2SR1-2.
>
> Any ideas?
>
> Kind Regards
>
> Cos
>
>
>
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