[cisco-voip] CP 8941 High pitched noise

costas georgiou ckos1976 at hotmail.com
Mon Aug 18 11:05:07 EDT 2014


Hi,
 
Apologies, I dont think I attached the file.
 
Regards
 
Date: Mon, 18 Aug 2014 10:18:30 -0400
Subject: Re: [cisco-voip] CP 8941 High pitched noise
From: bmeade90 at vt.edu
To: ckos1976 at hotmail.com
CC: cisco-voip at puck.nether.net

It looks like your sample noise didn't attach.  Do you have a packet capture covering one of these instances as well?  May be due to comfort noise as seen in this bug- https://tools.cisco.com/bugsearch/bug/CSCuo30730

There's also this bug- https://tools.cisco.com/bugsearch/bug/CSCtz90121
Brian


On Mon, Aug 18, 2014 at 9:53 AM, costas georgiou <ckos1976 at hotmail.com> wrote:




Hi All,
 
Has anyone come across a high pitched noise coming from a Cisco 8941.  Sample noise attached.  These are contact centre agents and this noise happens intermittently, internal, external and apparently IP to IP.  They do have other phones in the office 6921's but no issues from these phones.

 
They are running firmware 8945.9-3-2SR1-2.
 
Any ideas?
 
Kind Regards
 
Cos
 
 
 		 	   		  

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