[cisco-voip] UCCX 10.5.1 CRS Editor problem solved

[Jason Aarons (AM)]

I put both forward and reverse dns entries in.

Show network eth0

Then check the client CRS logs for errors.

Jason Aarons
Consultant
Dimension Data
+1-904-338-3245

From: Candese Perez [mailto:trigena at gmail.com]
Sent: Friday, August 29, 2014 11:22 AM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] UCCX 10.5.1 CRS Editor problem solved


Thanks Jason, I have been pulling my hair out for a couple days with this one.
I created an entry in /etc/hosts but still have the same result. Was there anything else required to make the reactive debug work?

On Thu, Aug 28, 2014 at 4:32 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
I pulled my hair out on this, wonder why the bug is not public?

UCCX 10.5.1 CRS Editor
While executing and reactive debug I am getting "Engine Hostname list is empty Check the
LDAP for enabled CRS Engine"

It has


CSCuo83214 Any RMI Call to UCCX Requires UCCX hostname entry in /etc/hosts


Jason Aarons
Consultant
Dimension Data
+1-904-338-3245


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