[cisco-voip] forwarded calls are routed to opening greeting (beginning Connection 8.5(1)ES20)

[Lelio Fulgenzi]

Just reading the Unity Connection 9 integration guide and saw this note. Wondering if anyone has a plain English explanation. 



Note: Beginning with Connection 8.5(1) ES 20 and later , forwarded calls are routed to opening greeting instead of subscriber greeting when Voice mail port ,Voice mail pilot , and CTI route point used for routing calls to Connection are same as that of Phone DN on call manager. 



Cisco Unified Communications Manager SCCP Integration Guide for Connection Release 9.x 

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintc ucmskinny.html 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintcucmskinny.pdf 

Page 102 




--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

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