[cisco-voip] licensing turn around time 8.6 to 10.5

[Erick Wellnitz]

Thanks all.  I'm going to advise that we make sure clients have their
licensing in order before initiating an upgrade and then making sure all
the information is provided in the first request.

Just today we were advised of 30 to 45 day turnaround for two clients.
On Dec 11, 2014 7:07 PM, "Bill Talley" <btalley at gmail.com> wrote:

> That's what I understood too, but the licensing team has required the LCU
> file before they will forward to a PM for review, on more than one occasion
> and as recently as three days ago.  I've gone so far as to request
> requeueing, escalation to team lead, duty manager and still been required
> to provide the info.
>
> I don't think the issues are technical in nature, as much as training,
> product knowledge/familiarity of the licensing team members and lack of
> stability in Cisco's overall licensing model or entitlement process in that
> it's changed in each of the past 5 versions.
>
> Sent from an Apple iOS device with very tiny touchscreen input keys.
> Please excude my typtos.
>
> On Dec 11, 2014, at 7:50 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> This is a hot topic. I'll add my two cents too.
>
> If you are doing an RU upgrade, you don't need to run LCU. Simply add the
> CUCM to inventory in PLM, synchronize it and then run the Migration
> Request. It will pull all of the same info from CUCM that LCU does. This is
> hinted at in the upgrade guides but was very clear in my opinion.
>
> My most recent 8.6 to 10.5 was early November and it took about 2 week or
> so to get then BIN file to upload to PLM.
> On Thu, Dec 11, 2014 at 5:22 PM Erick Wellnitz <ewellnitzvoip at gmail.com>
> wrote:
>
>> All,
>>
>> Quick question about licensing for CUCM/UCONN
>>
>> Going from 8.6 to10.5 I should be able to run the license count tool and
>> submit to licensing along with a contract number, correct?  Is there
>> usually a long turn around time or is it still a day or less?
>>
>> Thanks!
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