[cisco-voip] Cisco TAC Per Incident fee

[Lelio Fulgenzi]

Thanks for the replies everyone. If anyone has any more information, or links, that would be great! 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Brian Meade" <bmeade90 at vt.edu> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
Sent: Wednesday, December 17, 2014 3:27:33 PM 
Subject: Re: [cisco-voip] Cisco TAC Per Incident fee 


I believe it depends on the technology. 


On Wed, Dec 17, 2014 at 2:55 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 




Just wondering if there is any documentation as to how much a per incident fee would be with Cisco. Anyone have any ideas? 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 


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