[cisco-voip] Jabber/Webex Connect phone control of 9971

[Jonathan Charles]

We have users who use Webex Connect (and Jabber) and they can use phone
control for their 7900s et al; but not for the 9971, it just times out when
you select them.

We have CUCM 10.5 and the latest version of Jabber/Webex Connect... problem
is exhibited on both Jabber and Webex Connect for the 9971.

What is different about the 9971 that would cause it to fail?



Jonathan
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