[cisco-voip] Updating line's voicemail profile

Brian Meade (brmeade) brmeade at cisco.com
Mon Feb 3 12:00:03 EST 2014


Angel,

You can just go under Bulk Administration->Phones->Add/Update Lines->Update Lines.  Just click Find to select all the DNs on the system, then click Next.  From there, place a check box next to Voice Mail Profile and select your new Voice Mail Profile.  Then you just need to check Run Immediately and click submit or you can have it run later cia Job Scheduler.

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Angel Roberto Castaneda
Sent: Monday, February 03, 2014 11:36 AM
To: Cisco VoIP
Subject: [cisco-voip] Updating line's voicemail profile

Hello,

I inherited a CUCM environment that has a couple hundred lines that use the "<None>" voicemail profile. They default to the Default voicemail profile, so they work.

This caused an issue a couple of weeks ago when a junior technician created a voicemail profile with a mask and accidentally set it as the default profile. All of these phones were affected, and users were unable to receive messages or to log in to their mailboxes. In order to fix this, I'd like to assign a profile to each of these lines.

I'm exporting All Details for all phones, and will then remove any line appearance that already has a voicemail profile. This will then become the custom file that I will use to update the lines.

Does this sound like the right way to go? Is there a much easier way of accomplishing it?

I appreciate your input

Angel Roberto Castaneda
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