[cisco-voip] Updating line's voicemail profile

[Ryan Ratliff (rratliff)]

You can't query on voicemail profile.  You could export phones (use specific details to make it faster) then use your favorite spreadsheet app to filter the phones by voicemail profile and use those devices to create an update via file that does what you need it to.  Not as quick as a direct query but much faster than touching them all manually.

If you want all of the phones to use that voicemail profile then just update all of them and don't worry about the ones that already have it set.  If you need a a subset of phones to use a different vm profile then you'll have to work out a way to query that skips them.

-Ryan

On Feb 3, 2014, at 12:16 PM, Angel Roberto Castaneda <hello at angelcastaneda.com<mailto:hello at angelcastaneda.com>> wrote:

Thanks, Brian -

I tried doing that; however, I don't see a way to filter only lines that have "<None>" as their voicemail profile (after I took over, I've been assigning voicemail profiles to all newly created phones, so not all phones need to be modified).






Angel Roberto Castaneda


On Mon, Feb 3, 2014 at 11:00 AM, Brian Meade (brmeade) <brmeade at cisco.com<mailto:brmeade at cisco.com>> wrote:
Angel,

You can just go under Bulk Administration->Phones->Add/Update Lines->Update Lines.  Just click Find to select all the DNs on the system, then click Next.  From there, place a check box next to Voice Mail Profile and select your new Voice Mail Profile.  Then you just need to check Run Immediately and click submit or you can have it run later cia Job Scheduler.

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Angel Roberto Castaneda
Sent: Monday, February 03, 2014 11:36 AM
To: Cisco VoIP
Subject: [cisco-voip] Updating line's voicemail profile

Hello,

I inherited a CUCM environment that has a couple hundred lines that use the "<None>" voicemail profile. They default to the Default voicemail profile, so they work.

This caused an issue a couple of weeks ago when a junior technician created a voicemail profile with a mask and accidentally set it as the default profile. All of these phones were affected, and users were unable to receive messages or to log in to their mailboxes. In order to fix this, I'd like to assign a profile to each of these lines.

I'm exporting All Details for all phones, and will then remove any line appearance that already has a voicemail profile. This will then become the custom file that I will use to update the lines.

Does this sound like the right way to go? Is there a much easier way of accomplishing it?

I appreciate your input

Angel Roberto Castaneda

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